FCEDA
International City and County Managers Association
Fairfax County VA
Arlington County VA
City Of Alexandria VA
Town Of Vienna VA
Manassas Park VA
Prince William County VA
Town Of Herndon VA
Warrenton VA
College Park MD
US Department of Homeland Security
US Coast Guard
US Patent and Trademark Office
National Institutes of Health
United States Department Of Labor
U.S. House of Representatives
Chief Administrative Office
Chief Administrative Office
Federal Consulting Group (FCG)
Office of Secretary of Defense
Washington Headquarters Service
Washington Headquarters Service
Passport Canada
Housing and Urban Development (HUD)
General Services Administration (GSA)
Department of Transportation (DOT)
Marine Corps Systems Command
JIATF East
Social Security Administration
U.S. Department of Commerce
Missile Defense Agency (MDA)
Defense Energy Supply Corps (DESC)
Booz Allen Hamilton
McDonald’s Hamburger University
Constellation
L2 Construction Management
Management Concepts
Robbins Gioia
LifeNet
Curves
AAA Response
McNeil Technologies
EMG (Environmental Management Group)
CSX Railroad
Imperial Bank
Performance Technologies Incorporated (PTI)
Cross County Home Services
Innerbase Technologies
Greenville Utilities
Zeiders
Visual Performance Solutions
Tercon
NetStrategies
Cambridge Associates
YMCA Houston
CFP Board
American Public Gas Association (APGA)
USO
Arlington-Alexandria Coalition for the Homeless
Boy Scout Troop 1196
American Trucking Associations (ATA)
METRO
Brookings Institute
George Mason University
The Performance Institute
University of Virginia
Workforce Development Academy
Workforce Development Academy
Northern Virginia Community College
Atlanta Public Schools
Purdue University
Northeastern University
Originally we were asked to provide training, but it became clear that Twin needed more – so we developed core values, a strategic plan, measures that matter, and a profile to hire all-star talent. Sadly, the company’s CEO was financially focused and wasn’t interested in the long-term view.
Two of the younger Project Managers, however, left, started their own company (L2), and fully utilized the base we built previously.
Their commitment to employees and delighting clients have enabled them to build incredible loyalty, a sterling reputation, and thrive even during the COVID-19 crisis.
PBI has been the Recreation, Parks, and Cultural Activities (RPCA) Department’s trusted partner since 2012 providing workshops and coaching on leadership, employee engagement, leading change, and organizational excellence.
Their early work and reputation in this area has led other departments to seek guidance on these topics and implementing the City-wide employee engagement survey results.
During COVID-19, RPCA leaders have been loaned to other departments to help design and execute emergency plans and responses.
The County’s wastewater treatment plant had a toxic workplace culture even though it was meeting high standards for the water quality product. Multiple forms of assessment helped PBI determine and convince County officials that leadership changes were needed.
With the new cadre, we conducted training and coaching to help them become a High Performance Team, utilized the entire workforce to define and implement core values, conducted and interpreted the CliftonStrengths assessment for all 90 people and 15
natural teams, and established a workforce committee they named PEAK (People Encouraging Accountability and Knowledge).
The culture is much healthier now and facilitates truth telling and peer accountability.
(703) 795-0045