(703) 795-0045
PBI’s Mission:

We help organizations, teams, and individuals achieve excellence

PBI’s Vision:

We become trusted advisors for local governments and other organizations/groups that have the will and commitment to achieve excellence

We Seek To Delight Every Client

We seek to exceed your expectations on both the outcomes of our work and “the experience” of working with us.

We pride ourselves on being nice, respectful, and loyal people – the kind that you want to work with.

We Are A “Rock Of Integrity”

to All Clients, Prospective Clients, Partners, etc.

It’s the right thing to do. It’s how we’re wired. Our reputation means everything to us. You cannot have excellence without it!

We Partner With Our Clients

When we engage with you, we know you are depending on us to listen intently, tell the truth as we see it, leverage our thought leadership and experience, and always have your best interests at heart.

We, as well, expect you to be fully engaged in working toward the goals and activities we jointly define.

We provide you with the capacity to do similar work in the future
We do not “hang around” or create work that unnecessarily lengthens our engagement. We want you to be successful long-term. We see our role as setting you up for success, teaching you how to fly, and then letting you continue the journey on your own.

Leadership Team

Working With Us

Many clients are referred to us based on a trusted relationship or a previous successful engagement.  
Our intent is to make working with us simple and fair.
  • We’ll have an exploratory phone call to determine initial interest
  • We will conduct an introductory meeting to discuss specifics on desired outcomes, timetable, our capability to deliver, and cost.
  • In general, PBI will create a Letter of Agreement for discussion and signature. Other times the client will have a contract template that we will use.
  • We will hold a kick off meeting to clearly identify roles and responsibilities, expectations, challenges, process to be used, and initial actions
  • We will maintain at least weekly communication as to progress, obstacles, suggestions, next steps, etc.  We will always be honest, transparent, and direct with you.
In closing out a project, we will seek to identify your internal capacity to maintain momentum, document and celebrate successes, and part with mutual satisfaction.
If you want the unfiltered truth as we see it based on our focus on excellence, experience, and passion, then please call us.
If you are just using us to check a box or don’t have the will or resources to implement the recommendations we agree on, then we are not the right firm for you.

© 2020 Performance Breakthroughs Inc. All Rights Reserved