Performance Management
Does your organization have the structures in place to REALLY manage performance?
Challenge: Knowledge, skills, and confidence are inadequate
This is where training can help. Other approaches include coaching, mentoring, and job rotation.
Training can only solve performance issues where there is a lack of knowledge or skills. We will help you identify and overcome both the training and the non-training causes and barriers to high performance.
Challenge: Training and Performance Consulting needs are not addressed
Many organizations equate training and performance. Training can only improve performance when there is a knowledge or skill gap.
Other root causes have a direct leadership role/responsibility. These include – right person in the right role, clear expectations, timely and specific feedback, positive work environment, recognition/rewards for high performance, and accountability for low performance. We use the Performance Consulting approach to clearly identify and address the root cause(s) of low performance.
Challenge: Measures and recognition/rewards are not constantly reinforcing desired behaviors
We help you evaluate your current systems and implement changes that make your measures more strategic and meaningful and your recognition/rewards more timely and credible to the workforce.
We specialize in helping organizations create “transformative measures” that accelerate their progress toward excellence.
(703) 795-0045