How do you REALLY measure Organizational Performance? (The intangibles)
Welcome to 2025. The beginning of the year spurs strategic planning efforts … or the completion of same.
THEN the tough work starts … implementation.
But, even before that, organizations should know how they will follow the plan and measure progress against it. Employee performance is a critical component of that. Leaders too … but they usually escape this level of accountability.
There are leaders that believe certain aspects of organizational and employee performance are not measurable. I disagree … particularly for the intangibles. Let’s start with: