Labor Day was originally created (in 1894) to celebrate the achievements of American workers and their contributions to the economy. But now, most of us have lost sight of that intent and regard it as the end of summer, outdoor pools closing (here in the Washington DC area), picnics, some parades, and the eager anticipation of football coming back.
In companies that don’t execute well, there isn’t a lot of truth telling.
Tim Stratman
Just how does an organization build a culture of truth-telling. Jim Collins, author of Good to Great, gives us a four-part approach to answer this question:
We believe in Customer Delight. That’s the Advocacy box. Maximize the outcome AND the experience!! Think about what you get back when you have advocates.
Teams are everywhere. Some are outstanding, some average, and some suck.
What is a team? By definition, teams are comprised of people with INTERDEPENDENT roles or tasks. That means that different people are doing different tasks. As well, person A will be doing or producing something that’s important to person B or C.
